The following picture shows size comparison of COUVER cheap wristbands:
WB639 (right) for Adult and WBY330 (left) for Adult/Youth
Can you show me the size differences between cheap wristbands WB639 & WBY330?
posted in: Product FAQ (Tags: Compare COUVER Wristbands sizes) - No Comments
05.17.12 12:28 am
How to change the ship to address in my online account?
posted in: Order FAQ (Tags: How to change the ship to address in my online account?) - Comments Off
04.18.12 9:24 pm
- Click “MY ACCOUNT” button
- *Click “View or change entries in my address book”
- **Click “Add Address” to add a new shipping address
or “Edit” address in your Address Book entries
Please note you can save up to 5 Addresses in your account.
* image
** image
Why should I buy Couver Socks?
posted in: Product FAQ (Tags: Couver Socks) - Comments Off
04.08.11 11:35 pm
- Couver Sports Socks are Terry Cushioned on Toe, Sole and Heel
- Couver Sports Socks use Elastic construction on Foot Arch and Ankle to ensure perfect fits
- Our BS70, SSS88, SSS06, SSS07, BS100, BS120 models use about 80% cotton, whereas
many of sports socks in the market use polyester, acrylic, etc..
You have different shades of pink sweatbands, can you show me how they are different?
posted in: Product FAQ - Comments Off
10.08.10 9:11 pm
Please see the image below for your reference.
We use the same color code for all of our sweatbands products.
For example, our men’s size pink wristband is WB104-PNK,
and our pink headband is HB205-PNK, and smaller red
wristband is WB201-PNK
So if you buy WB104-PNK & HB205-PNK, the color matches.
You have different shades of red sweatbands, can you show me how they are different?
posted in: Product FAQ (Tags: red sweatband, red sweatbands) - Comments Off
08.17.10 1:42 am
Please see the image below for your reference.
We use the same color code for all of our sweatbands products.
For example, our men’s size red wristband is WB104-RED,
and our red headband is HB205-RED, and smaller red
wristband is WB201-RED
So if you buy WB104-RED & HB205-RED, the color matches.
You have different shades of purple sweatbands, can you show me how they are different?
posted in: Product FAQ (Tags: purple sweatband, Purple sweatbands) - Comments Off
08.17.10 1:31 am
Please see the image below for your reference.
We use the same color code for all of our sweatbands products.
For example, our men’s size purple wristband is WB104-PPL,
and our purple headband is HB205-PPL, and smaller purple
wristband is WB201-PPL
So if you buy WB104-PPL & HB205-PPL, the color matches.
You have different shades of orange sweatbands, can you show me how they are different?
posted in: Product FAQ (Tags: orange shades of sweatbands, orange sweatband, Orange sweatbands) - Comments Off
08.17.10 12:38 am
Please see the image below for your reference.
We use the same color code for all of our sweatbands products.
For example, our men’s size light orange wristband is WB104-LGTORG,
and our light orange headband is HB205-LGTORG, and smaller light orange
wristband is WB201-LGTORG
So if you buy WB104-LGTORG & HB205-LGTORG, the color matches.
You have different shades of green sweatbands, can you show me how they are different?
posted in: Product FAQ (Tags: green shades of swaetbands, green sweatband, Green sweatbands) - Comments Off
08.17.10 12:28 am
Please see the image below for your reference.
We use the same color code for all of our sweatbands products.
For example, our men’s size green wristband is WB104-GRN,
and our green headband is HB205-GRN, and smaller green
wristband is WB201-GRN
So if you buy WB104-GRN & HB205-GRN, the color matches.
You have different shades of blue sweatbands, can you show me how they are different?
posted in: Product FAQ (Tags: Blue shades of sweatbands, blue sweatband, blue sweatbandsm) - Comments Off
08.17.10 12:08 am
Please see the image below for your reference.
We use the same color code for all of our sweatbands products.
For example, our men’s size blue wristband is WB104-BLE,
and our blue headband is HB205-BLE, and smaller blue
wristband is WB201-BLE
So if you buy WB104-BLE & HB205-BLE, the color matches.
You have different shades of yellow sweatbands, can you show me how they are different?
posted in: Product FAQ (Tags: Yellow sweatband, Yellow sweatbands) - Comments Off
08.16.10 11:51 pm
Please see the image below for your reference.
We use the same color code for all of our sweatbands products.
For example, our men’s size bright yellow wristband is WB104-BRTYLW,
and our headband is HB205-BRTYLW, and smaller bright yellow
wristband is WB201-BRTYLW
So if you buy WB104-BRTYLW & HB205-BRTYLW, the color matches.
I want to pay for the order by my credit card, but I am having problems with PayPal. What should I do?
posted in: Payment FAQ (Tags: credit card payment) - Comments Off
03.04.10 9:15 pm
(Some customers may have a paypal account already, but do not wish to
log in to the account and pay through paypal account.
Navigating as shown below can solve the problem)
When you are at the Paypal powered credit card input page, click
I do not have a paypal account link
paypal credit card payment help
When you click continue, you will be directed to a secured webpage where
you can input your credit card information and pay the amount
paypal credit card payment help 2
Does your headband work for 7-10 year old?
posted in: Product FAQ (Tags: Headband size) - Comments Off
01.18.10 7:49 pm
Yes.
We think our regular size headband is good for children 5 years old and older.
I am interested in ordering 100 pcs of custom headbands for my team. Can I get a sample?
posted in: Custom Order FAQ - Comments Off
01.07.10 4:49 am
We will charge one time film fee $35/logo and make a sample for you, but we will not mail your
sample because it takes long time.
We will email you a picture of your sample for your approval before you pay the total fee.
I need a pair of black custom wristbands with the number on them. How do I order?
posted in: Custom Order FAQ - Comments Off
01.07.10 4:38 am
Please check our numbered wristbands to see if you can find the number and color
you are looking for.
If you can not find the numbered wristbands that you are looking for,
unfortunately, we can not help because we can not do only 1 pair of custom wristband.
Please contact your local embroidery/screen printing service provider to do
customization for you.
Related: What’s the minimum order quantity for custom order?
I am interested in ordering orange, yellow, blue headband. Can you make for me?
posted in: Product FAQ - Comments Off
01.07.10 2:17 am
If you can order at least 100 pieces/model, yes we can make for you.
We need about 3-4 weeks to deliver the order.
I need 3500 pcs wristbands. Can you provide quote?
posted in: Price FAQ - Comments Off
01.07.10 2:15 am
Sure, please contact us (or 562-219-2494) with more details.
For example,
- Do you need custom logo on the wristband?
- Is it for sports events, or for one day activity?
- Who are the users?
If you need customization, please email us your logo image file in .pdf, .jpg, etc..
so that we can give you the price.
Related: Custom order FAQ
Related: Resell FAQ
How much does it cost to ship to France?
posted in: International Order FAQ - Comments Off
01.07.10 2:06 am
As of spring in 2009, the shipping fees are as follows:
| HB205 1 unit (12 pcs) to UK | US$29.50 |
| HB205 2 units (24 pcs) to UK | US$32.75 |
| HB205 3 units (36 pcs) to UK | US$36.00 |
| HB205 4 units (48 pcs) to UK | US$39.25 |
| HB205 1 unit (12 pcs) to AU | US$29.50 |
| HB205 2 units (24 pcs) to AU | US$34.35 |
| HB205 3 units (36 pcs) to AU | US$39.20 |
| HB205 4 units (48 pcs) to AU | US$44.05 |
If you are from Europe, please order from our
international retailer to save time and shipping fee.
Related: Do you ship to Europe?
Do you ship to Europe?
posted in: International Order FAQ - Comments Off
01.07.10 1:55 am
Because of many international fraud orders, we request customers
outside of North America to send us a scanned image of photo ID (passport or driver’s license)
that shows shipping address.
International shipping is also very expensive.
Therefore, we suggest to buy our products from our European retailer.
Please refer to international retailer page.
Do you ship to Canada?
posted in: International Order FAQ - Comments Off
01.07.10 1:48 am
Yes, we ship to Canada.
Do you sell socks in bulk at discount prices?
posted in: Price FAQ - Comments Off
01.07.10 1:45 am
If you are interested in buying more than 100 pairs/item/color,
please contact us with your order detail, and we can give you discount.
If you have reselling license, please refer to reseller page to get reseller discount for
any quantity.
I am interested in men’s large size toe socks. Do you have them in stock?
posted in: Product FAQ - Comments Off
01.07.10 1:38 am
At this moment, we don’t have them.
We are planning to have them soon.
Please come back to check our website again in few months.
We always welcom your request for new products.
If you are looking for some products, please send us your new products request from here.
If I buy 4 dozen plain sports headbands, can I buy 8 each of 5 colors?
posted in: Order FAQ - Comments Off
01.07.10 1:32 am
Yes, you can order 4 units of “headbands mixed in color (HB205-MIX)”,
and write comments about 5 colors you want to buy.
Related: Can I order different colors of headbands or wristbands in a pack?
Can you take me off your mailing list?
posted in: Else FAQ - Comments Off
01.07.10 1:30 am
Please click “Manage your subscription” link at the bottom of our e-newsletter to manage
your subscription status.
Or please send us your unsubscribe request from here.
Thank you.
I really need pink wristbands by Friday. Can you deliver on time?
posted in: Shipping FAQ - Comments Off
01.07.10 1:25 am
We can ship out by USPS Express Mail, UPS 3DAY, UPS 2ND DAY AIR, or UPS Next Day Air
if we have items in stock.
We will try our best to ship out orders as soon as we can.
However, please note shipping services are provided by third party
(e.g. UPS, USPS, FedEx, etc..). We are not responsible for delay during shipping,
package loss, products damage or any other mistakes caused by shipping carriers.
If you want to check our inventory, please call us at 562-219-2494
Related:
I need a signed copy of a W-9. Can you help me?
posted in: Order FAQ, Payment FAQ - Comments Off
01.07.10 1:18 am
If you need to process and pay us for your school’s purchase order,
sure, we can fax you the signed copy of a W-9.
Please contact us with your order number/ invoice number
so that we can pull up your information.
We are coming from Texas to LA for a sports event. Would I be able to pick them up?
posted in: Order FAQ, Shipping FAQ - Comments Off
01.07.10 1:13 am
It takes about 30+ minutes from LAX to our office.
It is best that we mail your order to your hotel in LA.
Please order online, and write your hotel address and room number
in the shipping address input box.
I am looking to embroider my team logo in a set of 25 wristbands and headbands. Can you help me?
posted in: Custom Order FAQ - Comments Off
01.07.10 1:05 am
Unfortunately, our min quantity for custom order is
50 pieces/logo/color/model
If you want to order, we need, for example,
50 pieces of black headbands and 50 pieces of black wristbands.
We can do custom sweat ands for your team.
Related: What’s the minimum order quantity for custom order?
Can you mail me your catalog?
posted in: Product FAQ - Comments Off
01.07.10 1:01 am
We do not have catalog, but you can view our selection in files from here.
I own a business. Can I get more discount?
posted in: Price FAQ, Resell FAQ - Comments Off
01.07.10 12:59 am
Sure, please fill out our reseller application form, and
fax it to us (1-877-503-1906) along with the photocopy of your
reseller license.
I am a returned customer, but I can not login to my account using my email. Can you help me?
posted in: Online Account FAQ - Comments Off
01.07.10 12:56 am
If you click “Log In” link on the top left corner at our online shop homepage,
you will see email address and your password input boxes.
Right below these input boxes, you see “Forgot your password?” link.
When you click “Forgot your password?” link, you will be asked to input your
email address.
When you input your email address and click “submit info.”
system will email you a NEW PASSWORD.
Please make sure to change to new password of your choice after logging
into your account.
Can I use credit card to order?
posted in: Payment FAQ - Comments Off
01.07.10 12:51 am
Yes, we take major credit cards.
We use credit card processing feature offered by Paypal.
When you order, please choose [pay by Credit Card/Paypal] option at
the payment option page. It will bring you to the Paypal’s payment page.
You do not need to have a Paypal account to pay by your credit card.
When you finish the payment, it will bring you back to our store.
Please also see this page too.
Can I use my own UPS or Fedex account to ship my order?
posted in: Shipping FAQ - Comments Off
01.07.10 12:49 am
Sure, please input your UPS / FedEx account number in the comment box
at the end of order process.
Can I order different colors of headbands or wristbands in a pack?
posted in: Product FAQ - Comments Off
01.07.10 12:48 am
How long does it takes to customize your headbands/wristbands with my logo?
posted in: Custom Order FAQ - Comments Off
01.07.10 12:42 am
It usually takes about 3 weeks to deliver
custom order after order and full payments are received.
Please also view our custom order page.
Do you offer overnight and express shipping and how much does it cost?
posted in: Shipping FAQ - Comments Off
01.07.10 12:35 am
Yes, we provide UPS Next Day, UPS 2nd Day, UPS 3 Day, and
Post Office Express Mail options.
Please click “Shipping Estimator” button during the check out process
to check shipping costs for your order.
Where are your products made in?
posted in: Product FAQ - Comments Off
01.07.10 12:34 am
Our products are made in our factory in Taiwan.
What are your items made of?
posted in: Product FAQ - Comments Off
01.07.10 12:33 am
Our sweatbands are cotton based.
Depending on product line, we use cotton, acrylic, and CVC for our socks.
How can I find the model number?
posted in: Product FAQ - Comments Off
01.07.10 12:21 am
There is model number at the bottom of each product page,
right above the shipping weight.
It is highlighted in green.
How many pieces are in a pack?
posted in: Product FAQ - Comments Off
01.07.10 12:19 am
Please check each item’s description for unit information.
Usually 1 unit contains 12 pieces for headband, and
6 pairs for wristband.
I am not a retailer, but can I order from you?
posted in: Order FAQ - Comments Off
01.07.10 12:18 am
Sure, if you can meet our minimum order quantity/item, which is usually
12 pieces/item.
Do you accept school purchase order?
posted in: Order FAQ - Comments Off
01.07.10 12:16 am
Yes, please fax us your school purchase orders to 1-877-503-1903
Do you charge tax?
posted in: Price FAQ - Comments Off
01.06.10 1:39 am
We charge tax for the orders with California shipping address.
What are your shipping methods and how much does it cost?
posted in: Shipping FAQ - Comments Off
01.06.10 1:32 am
We provide USPS and UPS shipping options.
Please click “Shipping Estimator” button during the check out process
to check shipping costs for your order.
We can also ship out by FedEx if request, and we can use your FedEx or
UPS shipping account.
If you want us to use your FedEx/UPS account, please input the
account number in the comment box at the end of order process.
How soon do you ship out order?
posted in: Shipping FAQ - Comments Off
01.05.10 11:15 pm
Orders placed online that do not require customization
usually shipped out on the same day (before 3:00pm PST) or
next business day after we receive order and pay full amount.
If ordered items are out of stock, we will contact you immediately by email
or by phone.
What’s the minimum order quantity for custom order?
posted in: Custom Order FAQ - Comments Off
01.05.10 11:12 pm
Our minimum order quantity for custom sweatbands
is 100 pieces/logo/color/model, and
300-1200 pairs/logo/color/model for custom socks.
(depends on socks style, color, and material)
How to order custom headbands, wristbands, and socks?
posted in: Custom Order FAQ - Comments Off
01.05.10 11:10 pm
Please order from [customize sweatbands and socks] if you need customized sweatbands and socks.
If you have any question, or need to talk with us,
please contact us with your detailed requiremetns.
How should I wash your sweatband?
posted in: Product FAQ - Comments Off
01.05.10 9:30 pm
Hand wash is recommended.
If you use washing machine, please put in the laundry wash
mesh bag and use hand wash cycle.
Can I come to pickup my order or can I visit your store and buy from you?
posted in: Shipping FAQ - Comments Off
01.05.10 9:27 pm
Yes, please choose “pickup” shipping method when you order, and come to pickup
between Mon – Fri 10am – 3pm
10821 Shoemaker Ave., Santa Fe Springs, CA 90670